My good friend Francisco Vera recently released a new version of his personal site where he’s continuously sharing his work and insights on the craft of experience and service design. You can also check the source code for his template on GitHub.
My good friend Francisco Vera recently released a new version of his personal site where he’s continuously sharing his work and insights on the craft of experience and service design. You can also check the source code for his template on GitHub.
It is now well known that people use technology in unexpected ways (at least, in ways that software engineering and product teams had not intended) […] Our original charge was to find ways to improve and optimize users’ browser workflows following software and design-oriented assumptions. Instead, we saw that users were doing just fine with…
Read post :In Praise of Theory in Design Research: How Levi-Strauss Redefined Workflow
Conversational bots are one of those things that might seem “magical” at first glance, but on a deeper look you can discover that there’s nothing more than a clever new way of doing things. Matthew Honnibal proposes we call this kind of technology Linguistic User Interface, by analogy with Graphical User Interfaces, explains clearly and…
Read post :A Natural Language User Interface is just a User Interface
Password Security Guide it’s an alternative interaction pattern for password meters that not only helps your users choose a better password but also explains and educates.
Jeff Atwood writes about the experience of creating Discourse’s login and all the invisible complexities involved on a deceivingly simple form: third-party auth, forgotten login data, labeling, security…