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In Praise of Theory in Design Research: How Levi-Strauss Redefined Workflow

It is now well known that people use technology in unexpected ways (at least, in ways that software engineering and product teams had not intended) […] Our original charge was to find ways to improve and optimize users’ browser workflows following software and design-oriented assumptions. Instead, we saw that users were doing just fine with…

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A Natural Language User Interface is just a User Interface

Conversational bots are one of those things that might seem “magical” at first glance, but on a deeper look you can discover that there’s nothing more than a clever new way of doing things. Matthew Honnibal proposes we call this kind of technology Linguistic User Interface, by analogy with Graphical User Interfaces, explains clearly and…

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